Shipping & Returns – Old Town Tequila.
Shipping
During the busy holiday season packages may be delayed. We highly encourage you to place your order as soon as possible.
We offer reliable shipping services to ensure your order reaches you safely and promptly. Whether you’re ordering a single bottle or stocking up on your favorite brews, we handle each shipment with care. With our efficient logistics network, you can expect timely delivery to your doorstep.
Non-California residents are responsible for determining if their state or county laws allow wines, spirits or tobacco products to be shipped into their state or county. Each state or county has their own laws and regulations related to these products. Please check with your appropriate agencies. Each individual accepts full responsibility for their state verification.
Shipping Rates
USA & Canada Shipping
$100 – Express Delivery: 1-3 business days
Signed & Tracked (orders 7 days a week)
$50 – Standard Delivery: 3-5 business days
Signed & Tracked (orders 7 days a week)
Europe & UK Shipping
$110 – Express Delivery: 1-3 business days
Signed & Tracked (orders 7 days a week)
$70 – Standard Delivery: 3-5 business days
Signed & Tracked (orders 7 days a week)
Asia & Australia Shipping
$110 – Express Delivery: 1-3 business days
Signed & Tracked (orders 7 days a week)
$70 – Standard Delivery: 3-6 business days
Signed & Tracked (orders 7 days a week)
South America Shipping
$80 – DHL International Tracked (2-5 Working Days)
Same Day Delivery
All orders placed before 1:00 PM will be shipped out via courier on the same working day considering the products are in stock.
Next Day Delivery
US Only: Orders that are placed after the 1:00 PM deadline will be sent out the following working day under the same terms.
Contact Us to Plan a Shipping.
Returns
We understand that sometimes things don’t go as planned. That’s why we have a hassle-free returns policy in place. If you’re not completely satisfied with your purchase, simply contact our customer service team, and we’ll guide you through the returns process. We aim to make your experience with Old Town Tequila as smooth and enjoyable as possible.
Q: How long does shipping take?
A: Shipping times vary depending on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days, and standard shipping takes 3-7 business days.
Q: Do you offer international shipping?
A: Yes, there may be additional charges for international shipping depending on the destination and the weight of the package.
Q: Can I track my order?
Yes, once your order has been processed and shipped, you will receive a tracking number via email to monitor the status of your delivery.
Q: How do I initiate a return?
A: To initiate a return, please contact our customer service team with your order details. We’ll guide you through the return process and provide you with a return shipping label if needed.
Q: What are the shipping costs?
A: Shipping costs depend on the weight of your order and your location. Shipping charges will be calculated at checkout.
Q: How long does it take to process a return?
A: Once we receive your returned item, please allow 3-5 business days for us to process your return and issue a refund or exchange.
We are not responsible for typos and try our best to use proper spelling and grammar, and for all those who email us about this: whisky/whiskey can be spelled with or without the “e” depending on production location.
We do not price match other retailers and/or marketplaces. Some prices maybe different in store vs online, and we will gladly match our online price in store. If you find a price lower at another retailer, please do not contact us requesting that price/coupon/discount. We could refuse anyone to sell without notice for any reason of web errors or any others. We offer fair and competitive prices everyday with the occasional sale and promo which are always clearly labeled. Some sales and offers are only available to our email subscribers so be sure to sign up at the bottom of the homepage!
We take and edit most of our photos ourselves, and others come directly to us by the brand/distributor. Some of our photos have watermarks and others do not, but all of our photos are not for public/business consumptions and you must ask by contacting us (info@oldtowntequila.org) if you’d like to use a bottle shot and any other content. Unauthorized use of our photos and any content on our website, emails, social media, and in store will be pursued to the full extent of the law as necessary.
We also encourage you to visit our store at: 2304 San Diego Ave, San Diego, CA 92110. Our hours are 9:00am-9:00pm PST Sun-Thurs, 9:00am-10:00pm Fri-Sat. In store prices may vary. We will always price match our online price in store, just let us know!
Return address: Old Town Liquor
2304 San Diego Ave. # A
San Diego , CA 92110
Email : info@oldtowntequila.org
Join Our Newsletter for Updates
Jose Cuervo Reserva De La Familia Reposado 750ml – Buy Tequila.
Call Us
(619) 291-4888